Privacy Policy
Nov 13, 2025
Creovia, LLC ("Creovia," "we," "us," or "our") is committed to protecting the privacy and security of the personal information we collect. This Privacy Policy outlines how we collect, use, store, and protect personal information, as well as your rights regarding your data.
Scope of This Privacy Policy
This Privacy Policy applies to information collected through Creovia's website, services, and any other interactions with us. By using our services, you agree to the practices described in this Privacy Policy.
Information We Collect
We collect the following types of information:
Personal Information:
Name
Email address
Phone number
Address
Payment details
Automatically Collected Information:
IP address
Browser type
Device information
Usage data (e.g., pages visited, time spent on the site)
Other Information:
Any information you voluntarily provide through forms, surveys, or correspondence with us.
How We Use Your Information
We use the information we collect for the following purposes:
To provide and improve our services.
To communicate with you about your account, transactions, and updates.
To comply with legal obligations.
To analyze usage and trends to improve user experience.
To protect the security and integrity of our systems.
Disclosure of Your Information
We do not sell your personal information. We may share your information with:
Service Providers: Third-party vendors who assist us in delivering our services (e.g., payment processors, IT support).
Legal Authorities: When required by law, regulation, or legal process.
Business Transfers: In the event of a merger, sale, or acquisition involving Creovia.
Your Rights and Choices
Depending on your jurisdiction, you may have the following rights:
Access and Correction: Request access to or correction of your personal data.
Deletion: Request the deletion of your personal information.
Data Portability: Receive your data in a structured, commonly used format.
Opt-Out: Manage your preferences for marketing communications. To exercise these rights, please contact us at support@creovia.io.
Data Security
We implement robust security measures, including:
Data encryption during transmission and storage.
Regular security audits.
Employee training on data privacy. Despite our efforts, no method of transmission or storage is 100% secure. If you suspect a breach, please notify us immediately at support@creovia.io.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Once the retention period expires, we securely delete or anonymize the data.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any information.
Children's Privacy
Creovia does not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
. Education Records and FERPA Compliance
As part of our services to educational institutions, Creovia may receive personally identifiable information (PII) contained in student records. These disclosures are authorized under the Family Educational Rights and Privacy Act (FERPA), a federal statute regulating the privacy of student records. Creovia:
Accesses and processes PII solely for the purposes of fulfilling its contractual obligations with educational institutions.
Ensures that only authorized personnel with legitimate educational interests have access to PII.
Does not sell or use PII for marketing or advertising purposes.
Complies with FERPA's conditions on redisclosure, only sharing PII as authorized by law or the educational institution. If a parent, legal guardian, or eligible student wishes to access or request amendments to their education records, they should contact the educational institution directly. Creovia will assist the institution in fulfilling such requests when directed. In the event of a data breach involving education records, Creovia will notify the affected educational institution promptly and work to mitigate the issue, in compliance with FERPA and applicable state laws.
. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically.
. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: Creovia, LLC 6913 E. Rembrandt Ave Mesa, AZ 85212 480.264.0025 support@creovia.io
This Privacy Policy is designed to comply with applicable privacy laws, including but not limited to the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the Family Educational Rights and Privacy Act (FERPA).
